23
Jan 14

2013 Debt Collection Statistics

In 2013, 10,320 suits were filed under the FDCPA; 2,276 under the FCRA; and 1,862 under the TCPA.

2013-year-over-year

FDCPA litigation has decreased for the second year in a row, down 10% over 2012 (which itself was down 7% over 2011). Also expected, TCPA litigation exploded this year, up 69% over 2012. The one surprise in the year-end numbers is that FCRA litigation eked out a small increase (just 1%, but still) over 2012, after spending most of the year down from 2012.

Meanwhile, CFPB complaints against debt collectors seem to have settled into a 1200′ish monthly rate, after exploding out of the gate over the summer.

2013_12

 

 


22
Jan 14

Robocalls: your new rights

Robocalls are hard to stop. Despite the Do Not Call registry, the robocalls keep coming because they are cheap to set up and easy to disconnect once the spotlight hits.

And now robot callers can closely mimic human tones and responses. Many of us don’t like to rudely hang up on a real person, so we engage.

But there’s hope. The FCC issued new rules last fall designed to make sure you get only the calls you actually want. But they are getting a lot of pushback from industry. Tell them you want the right to stop the robocalls!

Tell the FCC to enforce your new robocall rights!

New rules from the FCC will put you in better control over who can call you, on both your landline and your wireless device.

Among your new rights:

• A telemarketer will have to get your written consent to receive a call or message. You can give your OK for them to call through paper or electronic means — web forms, a telephone keypress, or email.

• Robocalls to your home landline are no longer allowed based solely on an ‘established business relationship’ with you. Simply buying a product, or contacvting a business with a question, no longer gives them permission to call you.

• Telemarketers who call will now have to let you immediately opt out of receiving additional calls through an automated menu.

 

This post is taken from Consumer reports


10
Jan 14

TCPA Class Action goes forward against Portfolio Recovery Associates in California

A federal judge in California Wednesday ruled that a debt buyer must face a consolidated TCPA lawsuit for the actions of one of its subsidiaries, specifically, using an autodialer to make debt collection calls to cell phones without the express consent of consumers. The order also noted that one of the company’s officers could be held liable.

U.S. District Judge John A. Houston in the Southern District of California ruled that while Portfolio Recovery Associates, Inc. (NASDAQ: PRAA) could not be held directly liable for calls made by Portfolio Recovery Associates LLC, the plaintiffs had shown enough evidence for vicarious liability under the Telephone Consumer Protection Act (TCPA) on the part of the parent company. The judge also ruled the same for the company’s chief operating officer, Neal Stern.

The case, Allen v. Portfolio Recovery Associates LLC, is comprised of five consolidated class action suits from various states and at least 20 “tagalong” filings. All cases allege that the company violated the TCPA by calling cellular telephone numbers with an automatic telephone dialing system (ATDS) without prior express consent.

PRA Inc. moved to dismiss the case against it and Stern arguing that it did not actually place the calls. Instead, a separate entity, PRA LLC, made the calls in question. But the plaintiffs noted in the consolidated action that “PRA LLC ‘accounts for the overwhelming majority (approximate 80%) of PRA Inc.’s revenue’ and that ‘[a]ccordingly, PRA, Inc. directly manages PRA LLC’s daily operations – and does not treat PRA LLC as a passive investment.’”

As for Stern’s involvement, the plaintiffs argued that “PRA Inc.’s compensation to Mr. Stern has been based, in part, on his development and implementation of strategies that increased the number of dollars recovered from consumers…” and that PRA LLC had acted as an agent of PRA Inc. and Stern.

Judge Houston agreed with the arguments as presented, writing, “This Court agrees with defendants that there are no allegations PRA Inc. or Stern made or placed any calls to plaintiffs and, thus, plaintiffs’ direct liability theory fails. However, this Court’s review of the record reflects that plaintiffs sufficiently plead facts in support of vicarious liability in the form of veil-piercing, agency and/or ratification theories. Construing the facts presented here as true and in the light most favorable to plaintiffs, this Court finds there are sufficient allegations contained in the FACC to state a plausible theory for vicarious liability against defendants PRA Inc. and Stern.”

Houston, thusly, denied PRA Inc.’s motion to dismiss.

PRA Inc. also sought to dismiss the plaintiffs’ request for attorneys’ fees under California law on the grounds that the TCPA does not expressly authorize them. The judge and defendants conceded that point, but Houston ultimately ruled that there is no compelling case law that shows successful cases not being awarded attorneys’ fees.

“Although plaintiffs do not dispute the TCPA does not expressly authorize fee-shifting or an award of attorneys’ fees, this court finds no reason to deny plaintiffs the opportunity, at this early stage of litigation, to seek such an award should plaintiffs prevail,” Houston wrote.